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Editorial team · Technologies, Software

Misterbooking, the high-performing hotel software that listens to its customers

Misterbooking, the high-performing hotel software that listens to its customers

For more than 20 years, Misterbooking has supported many hoteliers in their day-to-day work. Misterbooking has established itself as the undisputed pioneer of cloud-based PMS solutions in France. Its strong presence in the domestic market is reflected in the trust placed in it by more than 1700 hotels, both independent and group-owned, across the country to manage their properties efficiently. With software designed and maintained entirely in France, Misterbooking offers a complete platform that is easy to use every day.

Misterbooking's expertise is built on its core solution: an intuitive PMS that will save you time! Planning and reservation management, invoices and payments, guest record management... Its many features support you effectively in managing your hotel. Lighten your daily workload and focus on what matters most: your guests!

Adapt the Misterbooking PMS to your business and your hotel:
- A reliable, easy-to-use channel manager: a single control interface to centralize the management of your channels. And the bonus? No commission is taken on your bookings!

- A simple and effective booking engine: increase your direct bookings and boost your revenue effortlessly! Integrated into your website, your bookings are synchronized in real time with your room inventory.

- Automated payment management: automating payment processes will save a great deal of time, for you and for your guests. Set up scenarios tailored to your needs and let Misterbooking work for you!

- Enhance the guest experience: thanks to the pre-check-in form and the guest portal! Offer a form that is quick to fill in, speeding up guest registration. Also provide access to a dedicated, secure personal area where guests can manage their booking.

- Optimize your management with add-on modules: stock management, SMS module, accounting export, restaurant invoicing and website creation... customize your offer to suit your needs, Misterbooking PMS adapts to your hotel!

Misterbooking stands out in particular for its support service, recognized for its responsiveness and its in-depth expertise of the French hotel market. To achieve such a high level of customer support, the support team is made up exclusively of hospitality experts who understand the challenges of running an establishment. The entire customer relations team is responsive, skilled and available to answer the questions and needs of every hotelier 7/7.

In 2024, rediscover Misterbooking: a new visual identity for a new era. This reinvention underlines the company's ongoing commitment to standing out by meeting the specific and changing needs of French hoteliers. The rebranding process was initiated by an in-depth customer listening approach. Misterbooking conducted an exhaustive survey of its users to identify their expectations precisely and understand in detail how they use the product. The results highlighted what sets Misterbooking apart in hoteliers' eyes: its thorough knowledge of the French market and its exceptional local support.

Finally, choose a PMS that suits you!