At IL RISTORANTE, customers place their orders on an iPad

IT services company Phocéis has just developed an iPad application for the Il'Ristorante chain (Groupe Agappes) that allows customers to browse the menu and place their orders directly in the restaurant! The trial is currently under way at the Lille restaurant and should be rolled out this year.

At IL RISTORANTE Lille, the iPad replaces traditional menus & wine lists
As part of a pilot project run by the restaurant Il Ristorante (recently opened in Lille) and mobile application specialist Phoceis, Apple's new touchscreen tablet (iPad) is offered to customers so they can browse the dishes, set menus and wine list, and put together their meal at their fingertips. This trial, a first in Europe, has just begun and will run throughout the summer.

According to Marc Bonduelle, CEO of the brand, using the iPad to take orders in the restaurant offers many advantages, including:
- Guiding the customer through the selection process (food and wine pairing suggestions)

- Time savings, with the order sent directly from the iPad to the kitchen

- Better showcasing of dishes thanks to the device's multimedia capabilities (photos, videos, etc.)

?The whole challenge was to create an application that could be used both by technology enthusiasts and by someone for whom this will be their first contact with a touchscreen tablet. We therefore paid particular attention to ergonomics, and the restaurant staff will also be on hand to help customers get used to this new feature.? Julien Saumande, Director of Phoceis

This trial has just begun and will continue throughout the summer. Throughout this test period, we will collect customers' opinions, testimonials and suggestions for improvement in order to take stock at the end of the operation.

Il Ristorante: an Italian restaurant combining history, design, architecture and Italian gastronomy.

IL Ristorante is built around 4 themes:
- Authenticity, with its selection of quality raw ingredients (labels and AOC)

- The generosity of the Italian culinary tradition.

- The conviviality of shared dishes, private event spaces and entertainment

- Modern decor (stone, wood and wrought iron)

But it is also a colorful atmosphere that recalls the warmth of Mediterranean countries
The extras at the Lille restaurant:

- Italian wine bar

- Italian takeaway shop: wines, spirits, olive oils, etc.

- Floor area of 700 m² (190 indoor seats - 36 on the terrace).

- Free Wi-Fi for all customers.

- Free parking (Q-Park) in the evening for our customers.